Your privacy is important to us. After all, when you call on us, you often provide us with personal details. You must therefore be able to rely on us to treat your details with care and confidentiality. This privacy statement explains how we do this.
The privacy statement applies to Metal Aarschot with registered office at Dubbeekstraat 112 3200 Aarschoten with company number BE 0428.587.768, at our locations, in our shops and on the websites www.m-a.be, www.hephasurgical.com (hereinafter "Metal Aarschot" or "we").
The data you communicate to us:
When you place an order with us, in the shop or on the website, we ask you to give us your name, address, e-mail address and telephone number. This is necessary in order to execute our mutual contract. (Namely, to process your order).
When you make an appointment/reservation with us, in the shop or on the website, we ask you to give us your name, e-mail address and telephone number. This is necessary in order to register your appointment correctly and to contact you in case we were not able to fulfill the appointment ourselves.
The data will be collected automatically:
The TCP/IP address from which you visit our websites
the type and version of your navigation device (if your browser provides this)
the most recently visited internet page (if your browser tells you so)
Your mobile device identification information, as well as geographic location information (if provided by your browser)
Your personal data is collected to:
Provide you with the service offered on the website (example: process your order)
Sending newsletters about our blog posts
Manage the technical administration of the website
Direct marketing and communication to third parties:
Your personal data will be kept strictly confidential and will under no circumstances be communicated to third parties or used for direct marketing purposes.
However, we may share your personal data with affiliated companies or third parties who process data on our behalf. If these service providers act as data processors on our behalf, we will not allow them to use or disclose these data in a way that does not correspond to the cases described in this privacy statement. E.g. Telenet Bvba, which hosts the website on our behalf, has no right to process data that you send via this website.
Storage of personal data:
Unless a longer storage period is required or justified by law or by compliance with another legal obligation, we will only store your personal details for the period necessary to provide services.
Right of access and improvement:
If you wish to exercise your privacy rights, as set out below, please contact firstname.lastname@example.org.
Right of access to the personal data Metal Aarschot may have about you
Right to rectify, complete or update your personal data
Right to be forgotten.
Right to restrict the processing of your personal data
Right to transferability of the personal data you have provided us with
Right of objection/revocation against the processing of your personal data.
You are entirely at liberty whether or not to communicate your personal data to Metal Aarschot. However, you should be aware that certain services may be refused if you do not fill in your personal details and that you are solely responsible for the accuracy of the details you communicate to Metal Aarschot.
Nor can you object to the processing of your personal details if this is necessary for the performance of the contractual or statutory obligations.
If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking on the "unsubscribe" link, as provided at the bottom of every email from Metal Aarschot.
Security and trust:
Metal Aarschot has taken the necessary measures to prevent the loss, unlawful use or modification of information we receive on our site. Using SSL (secure layer, placed between our servers and your internet browser, which makes the data secure), the transaction data is sent encrypted over the internet. No special software is required for this.
If you have any complaints about the way in which we collect, use and/or process your personal data, you can submit a complaint to the Data Protection Authority (see: data protection authority.be).
However, cookies and similar technologies do not systematically collect data that could identify users of our website. They only help us to improve how our website works, to understand the interests of our users and to measure how effective the content of our website is.
What is a cookie?
A cookie is a small text and number file that we store in your browser or on your computer's hard drive. This allows us to remember your preferences when using our website.
As soon as you visit one of our websites you will be asked for your permission to place the different categories of cookies we use.
Types of cookies that can be found on our website:
Cookies can be subdivided according to their origin, their function and their lifespan.
First-party cookies are cookies that are placed by a website currently visited by the user.
Third-party cookies are cookies that are placed by a domain name other than that of the website visited by the user. If a user visits a website and a third party places a cookie via that Website, then this is a third-party cookie (e.g. cookies placed by Google, Twitter and Facebook).
Functional cookies are cookies that ensure that the website functions properly (e.g. cookies for login or registration, language preferences, shopping baskets, etc.). Functional cookies are logically first party cookies.
Non-functional cookies are cookies that can be placed for statistical, social, targeting and commercial purposes. They have nothing to do with the purely technical support of the website. Cookies with statistical purposes make it possible to track which pages of the website you visit, where your computer is located, etc. Cookies with social purposes allow the user to share the content of the visited Website directly with others via social media. Targeting cookies allow you to build a profile based on your surfing behaviour so that the advertisements displayed are tailored to your interests. Cookies with commercial purposes keep track of how many and which advertisements were shown to a user. Non-functional cookies can be first-party or third-party cookies.
Persistent cookies: These cookies remain on the user's device for the duration defined in the cookie. They are activated each time the user visits the Website that placed this cookie (e.g. cookies placed by social media such as Twitter, Facebook, Google Analytics, etc.). Most non-functional cookies are permanent cookies.
Session cookies: These cookies allow a user to simplify and link a user's actions during a browser session. A browser session starts when a user opens the browser screen and ends when the user closes the browser screen. Session cookies are placed temporarily. As soon as you close the browser, all session cookies are deleted. Most functional cookies are session cookies.
On your first visit to our website you will be asked to accept our cookies. You can allow or refuse these cookies. You can change the cookie settings for our website at any time via your browser settings and thus revoke your consent.
If you refuse certain functional cookies, it is possible that the website or certain parts of it will no longer function properly.
Changing your browser settings
Please note that web browsers allow you to change your cookie settings. These settings can usually be found in the 'Options' or 'Preferences' menu of your web browser. To better understand these settings, the following links may be helpful. If not, you should consult the 'Help' function in your web browser for more details.